Getmnapp (2024)

FAQs

Why am I receiving a money network card? ›

A Money Network Prepaid Visa® Card allows direct deposit of unemployment benefits payments to those who do not have a traditional bank account or who do not want their payment deposited into their existing bank account.

To cancel the transaction, select the transaction from the P2P transaction history and select Cancel. If the recipient has already selected a distribution method, you will need to contact Customer Service using the number on the back of your card for assistance. The funds are still showing in my account balance.

Money Network Financial, LLC, is owned by Fiserv, Inc.

Starting February 15, 2024, the Employment Development Department (EDD) begins issuing payments for unemployment, disability, and Paid Family Leave customers on new Money Network prepaid debit cards. Benefit payments will no longer be issued on Bank of America debit cards.

It's your Coronavirus stimulus payment. In lieu of a paper check for the Coronavirus stimulus payment, the government has sent some citizens prepaid debit cards. But many are mistaking the envelopes for junk mail.

How does Money Network protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.

How can I find the balance of my Money Network Card? There are three easy and free² ways to access your Money Network Card Account balance information and transaction history: Mobile App: Download the Money Network App¹ at the App Store^® or on Google Play^™. Online: Visit us online any time at account.moneynetwork.com.

The Economic Impact Payment (EIP) Card is a prepaid debit card distributed to eligible recipients that contains the first round of Economic Impact Payments under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), the second round of Economic Impact Payments under the COVID-related Tax Relief Act of ...

REFUNDS.

Returns and refunds for goods or services purchased with your Card are handled between you and the merchant. If you are entitled to a refund for any reason for goods or services purchased with your Card, the merchant will handle the return or refund according the terms of their return or refund policy.

How do I speak with someone at Money Network? ›

For customer service, you can call toll free at 1-888-913-0900.

You also may close your Account at any time, either online or by calling (888) 913-0900. In any event, a cancellation fee may be charged. The Account is maintained as a Negotiable Order of Withdrawal (NOW) account and is FDIC insured up to $100,000.

Identity verification information, such as your Social Security Number, date of birth, and answers to your account security questions. Financial information, such as your 16 or 19-digit card number and expiration date, your checking account number, and images of checks you deposit via the Site.

Search for ATMs Without Fees

Use the search feature below to locate AllPoint^®, MoneyPass^® and Flagstar ATMs near you that won't charge fees. To get cash at the ATM, enter your PIN and select Checking.

Tax Refunds: The Internal Revenue Service (IRS) may send a Netspend card if they do not have your direct deposit information on file. This can happen if you are eligible for a tax refund or if you are receiving Economic Impact Payments during times like the COVID-19 pandemic.

FTB signed an agreement with Money Network—a company that provides financial services—to distribute debit cards, provide customer service, and protect against fraud. The term of this agreement lasts from July 2022 through July 2026, and its maximum value is about $25 million.

The form of payment for the third EIP may be different than earlier stimulus payments. More people are receiving direct deposits, while those receiving a payment in the mail may get a paper check or an EIP Card.

About Government Payment Cards

Government Payment Cards are not linked to your bank account, and they are not credit cards. They are prepaid debit cards onto which a government agency loads funds directly and you can use them just like traditional debit cards.